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Receptionists carry out a variety of tasks in the different receptionist role they carry they play. The receptionist roles vary from administrative receptionist to bilingual receptionists. Each receptionist role requires specific skills though most of the tasks they carry out are similar. The following are the hot spots or demanding receptionist jobs in the market.
The front desk receptionist is a demanding role than one can imagine. A smiling face every morning is a motivating factor that leads to a productive day. A front desk receptionist is expected to carry out the following roles in the place of work; receive calls and channel them to the intended recipient, distribute mails, welcome visitors and offer them beverages, direct visitors, booking meetings for the executives and arranging couriers.
A medical receptionist is another part of this vast genre which requires specific skills. The medical receptionist is expected to usher in patients, keep records, book appointment for them, pick calls, comfort patients, keep them company while they are anxious and optimizes patients’ satisfaction.
A bilingual receptionist is not common in most offices especially where the region uses a single language but where multiple languages are used. The first requirement of bilingual receptionist is the perfection in the required languages. He or she should also have the ability to translate perfectly information from one given language to the other. The receptionist is also expected to receive and screen calls usher in visitors and keep record distribute mails, book appointments and serve the visitors with a beverage.
A human resource receptionist should have competence in technical capacity, customer client focus, collaboration skills, flexibility, work under no supervision as wells as communication proficiency. They also assist with clerical duties such as faxing and filling, welcomes and directs visitors around and assists in ordering, receiving, stock and distributing office supplies.
The receptionists in this this case work for the executive officials in the company and not for the company. The duties include:
From the above, the different types of receptionists have similar roles in common apart from a few which are required to be specialized for that role. This also comes in with self-acquired skills such as multitasking which even increases your ability to adapt to the fast and detailed customer service and employees’ inquiries. Receptionist jobs are numerous and all you need is the perfect skill.